LCC Bookstore Policies
PROBLEMS, QUESTIONS, SUGGESTIONS?
- If you have any problems with your order, please don’t hesitate to e-mail us at: [email protected] and one of our associates will reply as soon as possible.
FORMS OF PAYMENT
- The Lower Columbia College Bookstore accepts Visa, MasterCard, and LCC Gift Cards.
REFUNDS & EXCHANGES
- No refunds or exchanges on SALE merchandise.
- All regular-priced merchandise must be returned within 10 days of purchase, with a valid receipt.
- Regular-priced merchandise must be unworn/unwashed and/or unopened with original tags.
- Regular-priced merchandise can be exchanged in-store.
- For textbooks purchased with cash…
- Refunds under $50 will be refunded in cash at the time of the return.
- Refunds over $50 will be refunded in the form of a check and will be mailed with 14 business days.
- For textbooks purchased by check, your refund will be mailed within 30 business days. A time allowance must be given for your check to clear the bank before the refund is processed.
- For textbooks purchased by Credit and/or Debit (Visa or MasterCard), your refund will be credited back to the original form of payment.
Please allow 2-4 business days for online orders to be processed.
- All shipping & handling charges are non-refundable.
- Customers have the option to have their online order shipped via FedEx Express (2-Day) or to set their order as an in-store pick up.
- We do not ship internationally or to P.O. Boxes; we can only ship to physical addresses.
- We do not require signatures for our packages. FedEx, however, may require a signature for your item.
- If you select in-store pick up for your online order, the order must be picked up within 14 business days, otherwise the order will be returned to inventory.